Media Management Center      MediaInfoCenter      McCormick Fellows      Kellogg School of Management      Medill

Excellence in Small Newspapers: Galleries: The Gleaner (Henderson, KY)

The Gleaner (Henderson, KY): Image 2

When a mechanical problem meant the TV books were not inserted inside some newspapers, The Gleaner did not just offer a front-page apology - they invited readers to call and the newspaper would deliver a replacement copy; or they could stop by the office and pick one up.





Image 1 | Image 2

The Gleaner Gallery



Additional Information

©2008 Readership Institute • 301 Fisk Hall • Northwestern University • 1845 Sheridan Road • Evanston, IL 60208-2110
phone: 847.491.9900 • fax: 847.491.5619 • email: institute@readership.org